Customs Regulatory Compliance Consultant

Omnitrans inc.•Montreal, QC

10d•Hybrid

About The Position

Omnitrans, part of the Fastfrate Group, is seeking a Bilingual Customs Regulatory Compliance Consultant to join their Technical & Consulting Services. This role provides expert Customs consulting services to external and internal clients, ensuring compliance with Canadian import regulations and promoting customs program participation. The position involves delivering regulatory guidance, managing recurring compliance initiatives, and offering proactive solutions to help clients maintain compliant importer profiles and reduce risk exposure.

Requirements

College degree
Certified Customs Specialist (CCS)
7+ years of comparable Customs experience
Intermediate knowledge of MS Excel
Strong written communication skills
Ability to multitask, organize, lead, motivate, and teach.
Thorough understanding of International Business and trading practices
Ability to negotiate and build strong relationships.
Ability to prioritize based on the urgency of the request from either co-worker’s, clients and/or government officials.
Bilingualism (English/French); French is mandatory.

Nice To Haves

Certified Trade Compliance Specialist (CTCS)

Responsibilities

Manage a portfolio of top-tier client accounts, acting as the primary consultant for customs matters, recurring programs, and regulatory inquiries.
Set up and maintain customs programs such as recurring duty drawback claims, CBSA audits, appeals, and ruling requests; conduct mock audits and provide compliance recommendations.
Conduct research and develop written regulatory opinions on classification, valuation, origin, duty relief, and other trade-related matters; support CBSA applications as needed.
Prepare and submit appeals and rulings to CBSA, CITT, and Department of Finance, articulating strong regulatory positions on behalf of clients.
Provide Level 2 support for regulatory inquiries received through the shared consulting email group, escalating to Senior Consultants or manager as appropriate.
Participate in Quarterly Business Reviews (QBRs) with clients to discuss customs activity, compliance risks, and value-add opportunities.
Identify consulting opportunities and pursue them independently or in collaboration with Sales to support revenue growth.
Serve as a regulatory resource to internal stakeholders including Operations, Sales, Client Relations, and Tariff Analysts.
Deliver training sessions and webinars for clients and internal teams on customs regulations and compliance best practices.
Share knowledge and provide coaching to Advisors and peers; contribute to onboarding and ongoing internal training.
Support the preparation of client notices and regulatory updates and ensure client profiles are updated to reflect regulatory changes.
Maintain a strong working relationship with CBSA and other government agencies, communicating clearly and professionally on behalf of clients.