Customs Import Specialist

GHY International • Columbia, SC

11d • Onsite

About The Position

At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another. For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care. About the Role: Reporting to the Client Care Manager, the Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently during evening hours , while delivering outstanding service.

Requirements

• Ability to represent GHY professionally and collaborate effectively
• Strong prioritization skills in a fast-paced, changing environment
• Self-motivated and able to work independently
• Exceptional attention to detail and problem-solving skills
• Proficiency in Outlook, Word, and Excel
• Excellent oral and written communication skills
• Ability to meet tight deadlines
• Completion of Grade 12 Education

Nice To Haves

• Prior Brokerage Services/Logistics Experience Preferred

Responsibilities

• Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs
• Process entries for ocean, air, truck, and rail shipments
• Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions
• Review documentation to ensure complete entry packages before processing
• Communicate internally and externally with carriers, vendors, and clients via phone and email
• Monitor entry dashboards and escalate “moment of truth” issues to the Production Manager
• Perform other duties as required

Benefits

• Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
• Access to our internal university, leadership development program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED