Customs Entry Specialist III

AIT Worldwide LogisticsPalatine, IL

About The Position

The Customs Entry Specialist III ensures the efficient and compliant processing of international shipments by supporting the customs brokerage team with the preparation, review, and submission of import documentation in line with CBP, FDA, and other regulatory requirements. This role involves verifying shipment data, assisting with classification, and coordinating with internal teams, clients, carriers, and customs authorities to resolve discrepancies and meet clearance deadlines. This position may be assigned to Life Sciences freight, which ensures temperature-controlled and time-sensitive shipments.

Requirements

  • High School Diploma or GED or equivalent certificate (required)
  • 4+ years Entry Writing (required)
  • 3+ years Customs House Brokerage (CHB) or Imports (required)
  • Accurate and rapid data entry with the ability to multi-task
  • Proven customer service needs with the ability to problem-solve
  • Proficiency in Microsoft Office and Outlook
  • Strong organizational skills
  • Excellent verbal and written skills
  • Project a professional image to the customer and to represent AIT in a positive manner

Nice To Haves

  • 2+ years Life Sciences freight (preferred)

Responsibilities

  • Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors.
  • File break/down, classifying data entry, photocopying, scanning and some assembling of entries.
  • Import air recoveries, check cutting, and delivery order creation is part of this position.
  • Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met.
  • Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
  • Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
  • Continuous follow-up on exams or customs/PGA holds.
  • Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
  • Has shown senior knowledge with PGA requirements, takes on new tasks with minimal transition, is self-sufficient with strong problem-solving skills.
  • They are able to assist others with questions and suggestions.
  • They can review and read AMS/ABI messaging and can determine issues.
  • They show motivation to learn more and grow in their processing ability.
  • They continuously hit KPIs and have low error rates.
  • Performs other duties as assigned
  • Complies with all policies and standards

Benefits

  • Medical
  • Prescription
  • Health Savings Account
  • Flexible Spending Accounts
  • Dental
  • Vision
  • Life
  • AD&D
  • Disability
  • Supplemental Health
  • Employee Support
  • Paid Parental Leave
  • Pet Insurance
  • 401(k)
  • Tuition Reimbursement
  • up to 10 to 20 days of vacation (depending on tenure)
  • 2 personal days
  • 1 floating holiday
  • 5 sick days
  • 5 volunteer hours
  • 6 company holidays (plus Veterans Day for Veterans) annually
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