Customs Entry Specialist (ORD)

Janel GroupSchaumburg, IL
Onsite

About The Position

Customs Entry Writer Janel Group is seeking a Customs Entry Writer to join our team! If you’re a high-energy, focused freight forwarding professional who wants to continue building your customs brokerage and freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

Requirements

  • 2+ years relevant Freight Forwarding, logistics, transportation, and domestic distribution experience
  • Proficient in Microsoft Suite
  • Cargowise software knowledge is required

Nice To Haves

  • A Team-player— You enjoy working with co-workers, partners, vendors, and customers
  • A Communicator— your verbal and written skills are on point
  • Diligent— Nothing happens by itself. Your effort makes all the difference
  • Eager—You want to grow and develop alongside the company
  • Customer Obsessed— "Customer-focused" doesn't quite say it. You roll up your sleeves and go the extra mile for our customers.

Responsibilities

  • Preparing and filing Customs entry documentation in compliance with US Customs regulations
  • Proactively and aggressively resolve logistics and transportation issues with a customer-centered focus
  • Collaborating with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
  • Data entry of client shipment detail and update of shipment milestones
  • Create and monitor exception reports in a consistent and timely manner
  • Actively communicate with customers to ensure 100% satisfaction and full visibility of shipment status
  • File Partner Government Agency (PGA) data sets (FDA, F&W, etc.) including FDA Prior Notice
  • Maintain customer confidentiality where applicable

Benefits

  • A Competitive salary
  • A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
  • PTO(sick/vacation) and 10 paid company holidays
  • Participation in generous station-level profit-sharing incentives
  • A 401K Plan with company match
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