Customs Compliance Agent
About The Position
The Customs Compliance Agent supports and ensures compliance with applicable customs laws, regulations, and internal policies across brokerage operations. The role provides compliance oversight and support to promote consistent, efficient, and compliant customs processes within its assigned scope. The agent reviews customs declarations, identifies errors and risks, supports post-entry amendments and corrections, monitors key risk areas, and serves as an escalation point for complex or high-risk customs cases. The role also guides operations teams, supports compliance initiatives and process improvements, collaborates with internal stakeholders, communicates with customs authorities and other government agencies when required, and contributes to internal audits, compliance controls, data accuracy, and a strong compliance culture.
Requirements
- Relevant experience in customs operations or compliance.
- Good understanding of customs regulations and procedures.
- Proficiency in English.
- Strong analytical skills.
- Good communication skills.
Nice To Haves
- U.S. Customs Broker License.
- Local language skills.
Responsibilities
- Ensure compliance with customs laws, regulations, and internal policies.
- Support compliance oversight for customs procedures.
- Review customs declarations and identify errors, risks, and corrective actions.
- Support post-entry activities, including amendments and corrections.
- Monitor key risk areas such as transit discharge, export confirmation, and temporary storage.
- Act as an escalation point for complex or high-risk customs cases.
- Provide guidance and support to operations on customs compliance matters.
- Support implementation of customs compliance initiatives and process improvements.
- Collaborate with operations, product teams, and other stakeholders.
- Communicate with customs authorities and other governmental agencies when required.
- Support internal audits and compliance controls.
- Promote a strong compliance culture and awareness across the district.
- Support data accuracy and integrity related to customs declarations and systems.
Benefits
- Paid vacation (first year prorated based on month of hire).
- 10 holidays.
- 2 flexible days.
- Paid sick time accrued at 1 hour per 30 hours paid.
- 401(k) Retirement Savings Plan with employer match.
- Employee Stock Purchase Plan (ESPP).
- Medical, prescription drug, dental, and vision coverage.
- Health Savings Account (HSA).
- Life and disability insurance.
- Paid parental leave, subject to additional eligibility criteria.
- Dependent Care Flexible Spending Account (DC FSA).
- Commuter benefit.
- Employee Assistance Program (EAP).
- Training and Personnel Development Program.
- Educational assistance and reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
