Customs Brokerage Coordinator - S2
About The Position
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed.
Requirements
- HS Diploma or GED required
- Data entry/keyboard experience required
- MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required
- Excellent communication skills, verbal and written
- Organizational Skills
- Inter-personal skills
- Problem solving Skills
- Handle high volume of work
- Handle time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
- Detail oriented
- Knowledge in HTS classification & familiar with the harmonized tariff system
- Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise
Nice To Haves
- No industry experience required
- Minimum of 6 months work experience preferred
- 6 months of brokerage or transportation experience and/or customer service experience preferred
Responsibilities
- Coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing and exporting regulations
- Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers
- Process agency brokerage shipments
- May handle remote filings
- Ensure all government and organizational policies are followed
- Performs other or additional duties as assigned
Benefits
- health, vision and dental insurance
- retirement
- tuition reimbursement
- Paid Training Provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
