Customs Brokerage Associate Entry Writer (6144)
RADIANT LOGISTICS INC•Mendota Heights, MN
•$40,000 - $50,000•Onsite
About The Position
The Associate Entry Writer delivers a high level of customer service to Radiant’s clients while ensuring full compliance with U.S. Customs requirements. This role builds strong working relationships across internal teams, customers, and outside partners, and may take on additional duties as operational needs evolve.
Requirements
- Minimum 2 years of customer service experience.
- Data entry experience with strong attention to detail.
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Performs all basic math operations across units of measure, including fractions and decimals.
- Reads and interprets documents, spreadsheets, emails, and instructions.
- Writes routine correspondence clearly.
Nice To Haves
- Background in transportation or logistics is a plus.
- Familiarity with transportation management (TM) systems is a plus.
Responsibilities
- Enter customs data and prepare entries with a high degree of accuracy.
- File Importer Security Filings (ISF / 10+2) for inbound shipments.
- Generate and manage files in the EDI trade system.
- Conduct pre-clearance review of all import documentation.
- Ensure compliance with applicable U.S. Customs and Border Protection (CBP) laws and regulations.
- Track cargo from booking through final delivery, ensuring a smooth, end-to-end process.
- Coordinate with trucking companies to schedule inbound shipments.
- Work with freight forwarders, brokers, and other transportation partners to keep freight moving.
- Identify and resolve shipping delays or issues quickly.
- Collaborate with internal staff, overseas offices, and third parties to maintain service quality.
- Build and maintain strong relationships with customers throughout their shipping process.
- Respond to customer inquiries promptly and follow up to confirm resolution.
- Review and apply the financial components of each shipment, and invoice customers accurately.
- Meet and uphold internal customer service standards.
- Take on other duties and assignments as business needs require.
Benefits
- Medical, Dental, and Vision insurance (employee and family coverage)
- Company-paid basic life insurance
- Short-Term & Long-Term Disability insurance
- Health Savings Account with company contributions
- Flexible Spending Account options
- 401(k) retirement savings plan with 3.5% employer match
- 80 hours of front-loaded Sick Pay
- 80 hours of Vacation Pay annually, with increases based on tenure
- 7 paid holidays per year
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
