Customer Warehouse Associate

Ewing Outdoor Supply•Lehi, UT

1d•$19 - $21•Onsite

About The Position

Ewing Outdoor Supply is seeking a customer service-oriented Warehouse Customer Associate for its Lehi, UT location. The ideal candidate will have a passion for customer service and safety, with the ability to work efficiently in a fast-paced distribution warehouse environment. This role involves both delivery and warehouse responsibilities, requiring the ability to flex and lift 50-70 lbs. Additionally, the position offers opportunities for skill-building and product knowledge development to assist at the sales counter as the employee grows within the company. Ewing Outdoor Supply has been a leader in the green industry for over 100 years, is family-owned, and emphasizes working hard for customers, growing employees, and having fun.

Requirements

Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Be able to lift 50-70 pounds
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations

Nice To Haves

Bilingual (English/Spanish)
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of inventory stocking procedures
Prior green industry and landscape experience

Responsibilities

Go the extra mile to engage customers
Greet and direct customers
Deliver a wide variety of items to different addresses and through different routes
Follow routes and time schedule
Load, unload, prepare, inspect and operate a delivery vehicle
Inform customers about new products and services
Follow DOT regulations and safety standards
Ensure racks are fully stocked
Coordinate with your team to provide excellent customer service (especially during peak times)
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services