Client Technical Solutioner

Kyndryl • Dallas, TX

7d • $156,360 - $296,880

About The Position

At Kyndryl, technical solutioning and engineering teams turn complex enterprise challenges into resilient, high-value technical outcomes. The Customer Technical Solution Engineer combines strategic solution architecture with hands-on engineering and takes technical ownership across the engagement lifecycle, from initial customer conversations through validated production outcomes.

The role works directly with customer executives, architects, and engineering teams across pre-deal strategy and post-signature delivery. It spans architecture workshops, prototyping, commercial solution modeling, and implementation in live environments, ensuring technical decisions deliver business value. The position also supports deployment and production validation, refines deployed systems using operational insights, and turns customer implementations into reusable patterns and accelerators. The role mentors architects and engineers and contributes field lessons to Kyndryl service offerings and go-to-market strategies.

Requirements

• Proven ability to design and build technical solutions from customer requirements, understand customer needs, analyze complex problems, and propose effective, scalable solutions.
• In-depth understanding of IT domains such as infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems.
• Hands-on engineering experience with Python, Linux, REST APIs, and systems integration techniques.
• Practical experience with Docker and Kubernetes container technologies and orchestration.
• Hands-on experience developing and deploying AI-enabled workflows, generative AI solution patterns, or agentic automation architectures.
• Practical experience with collaborative software development, repository management, and version control using Git and GitHub.
• Five years of experience in IT service management, IT sourcing, or IT strategy.
• Expertise in IT organizational models, governance, management and operating models, and IT financing models.
• Excellent customer relationship and presentation skills, including communicating technical concepts to executive stakeholders.

Nice To Haves

• Experience in a consulting or advisory role providing strategic technology guidance and solutions to enterprise clients.
• Knowledge of architecture design for cloud environments, hybrid infrastructure, and integration of diverse systems.
• Experience supporting sales through account-team collaboration, sales materials, customer presentations, and proposal development.
• Experience leading solutions through the complete lifecycle from pre-deal ideation through production implementation and operational handover.
• Certifications in AWS, Microsoft Azure, or Google Cloud platforms.
• Kubernetes certifications such as CKA or CKAD, or enterprise AI systems certifications.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Responsibilities

• Work with customer business and IT leaders to identify objectives, technical pain points, and strategic priorities.
• Translate ambiguous business problems into technical solution hypotheses and actionable architectures.
• Design resilient, secure, scalable, and operationally viable enterprise architectures using Kyndryl offerings, intellectual property, and partner capabilities.
• Present and defend architectural decisions, trade-offs, and business outcomes to customer executives and technical specialists.
• Align solution blueprints with measurable business outcomes and long-term customer success.
• Build prototypes, minimum viable products, and proofs of value to validate architectural assumptions.
• Design, integrate, and deploy REST APIs, automation workflows, and modern cloud applications using Python, Linux, and container platforms.
• Develop and implement AI-enabled workflows, agentic solutions, and intelligent automation for enterprise integration challenges.
• Collaborate in code with customer and internal engineering teams to resolve technical hurdles.
• Incorporate customer feedback into builds and iterate toward production readiness.
• Translate architectures into deliverable and commercially viable solutions.
• Define solution scope, resource plans, delivery assumptions, and cost cases to support profitable deal structures.
• Identify and mitigate technical, architectural, and delivery risks before contractual commitment.
• Support solution defense and commercial negotiations with sales and account leadership through contract closure.
• Balance innovation, cost efficiency, and delivery feasibility in proposed architectures.
• Assist consulting and delivery teams with deployment and live-environment validation after the design phase.
• Test and verify critical architectural integrations in customer production environments for performance and stability.
• Gather operational insights and client feedback to refine deployed systems.
• Turn bespoke implementations into repeatable architecture patterns, code assets, and accelerators.
• Mentor architects and engineers and share field lessons to improve Kyndryl offerings and go-to-market strategies.

Benefits

• Medical and dental coverage
• Disability benefits
• Retirement benefits
• Paid leave
• Paid time off
• Discretionary annual bonus program, subject to applicable plan terms; sales-commission-eligible roles may participate in a commission plan in lieu of the annual bonus program
• Employee learning programs and access to industry certifications
• Company-wide volunteering and giving platform

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed