Customer Svc Rep 2

Georgia Department of Public Health•Atlanta, GA

About The Position

The Fulton County Board of Health provides a variety of services that help protect residents from health threats, increase access to health services to improve health outcomes, and provide information that assists Fulton County citizens in living healthier lives. The agency is seeking a highly qualified candidate for the position of Customer Svc Rep 2 within the Fulton County Board of Health in the Nursing & Clinical Services Division.

Requirements

  • High school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent.

Responsibilities

  • Under general supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.
  • May resolve complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors.

Benefits

  • flexible schedule
  • training opportunities
  • health insurance
  • employee retirement plan
  • deferred compensation
  • 13 paid holidays
  • vacation & sick leave
  • dental
  • vision
  • long term care
  • life insurance
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