Customer Support

Razor Rents- Carrollton • Carrollton, OH

8d • Onsite

About The Position

Razor Rents, a leader in construction equipment sales and rentals, is seeking an energetic, customer-focused individual to join their team. This role starts in the Rental Department and involves cross-training in other departments such as Service and Parts, becoming a key support person for the store. It is ideal for someone who thrives in a fast-paced environment, enjoys variety, and seeks a long-term career path.

Requirements

• Strong communication skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Organization and attention to detail.
• Eagerness to learn, grow, and take on new challenges.
• Background in customer service or administrative work.

Nice To Haves

• Previous experience working with equipment.

Responsibilities

• Greet, assist, and provide solutions to customers in-person and over the phone.
• Receive cross-training in multiple departments and gain equipment knowledge.
• Assist with rental agreements, work orders, billing, and other administrative tasks.
• Facilitate communication between different departments.
• Participate in training and contribute ideas for process improvement.

Benefits

• Competitive Pay
• Quarterly & Annual Performance-Based Bonuses
• Medical, Dental, Vision, HSA & FSA Insurance
• Company-Paid Life, Disability, & Employee Assistance Program
• 401(k) with Match
• Paid Time Off + Holidays + Parental Leave + Community Time Off
• Clothing Allowance, Discounts, & Wellness Bonus
• Celebrations, Luncheons, and Milestone Recognition
• Ongoing Training & Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed