FT Customer Support & Testing Coordinator - Bilingual Spanish Required
About The Position
Prov, Inc. is hiring a full-time Customer Support & Testing Coordinator to support candidates through their exam experience at the company’s Sandy, Utah office. This is a fully onsite position; employees must be able to commute to the office daily. Paid training is provided, and prior experience is not required. The role involves assisting with candidate check-in, customer support, onboarding tasks, and exam monitoring in a professional office environment. The position has weekday-only schedule options: 6:00 AM–2:00 PM or 2:00 PM–10:00 PM, Monday through Friday, with no weekends. The work helps people complete important exams and move forward in their careers. Prov describes its workplace as team-focused and committed to reliability, professionalism, and helping others succeed.
Requirements
- Strong communication and customer service skills.
- Dependable and detail-oriented mindset.
- Comfortable using computers and following processes.
- Positive attitude and professionalism under pressure.
- Ability to work onsite in Sandy, Utah, and commute to the office daily.
Nice To Haves
- Bilingual Spanish ability; bilingual candidates are encouraged to apply.
Responsibilities
- Help candidates through the testing and check-in process.
- Provide customer support by phone and email.
- Monitor exams and maintain testing security standards.
- Troubleshoot basic issues and answer questions professionally.
- Work closely with teammates in a fast-paced office setting.
- Create a calm, supportive experience for test takers.
- Complete onboarding tasks.
Benefits
- Paid training.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- 401(k).
- Paid time off.
- Seven paid holidays.
- Snack room perks.
- Stable weekday schedule.
- Supportive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
