Customer Support Specialist

Jobs for HumanityPhoenix, AZ

About The Position

Customer Support Specialist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and can confidently manage multiple administrative tasks.

Requirements

  • Excellent computer literacy and confidence using technology.
  • Strong knowledge of Microsoft Office, particularly Excel and spreadsheets.
  • Fast and accurate typing and data entry skills.
  • Excellent verbal and written communication skills.
  • Strong organisational and multitasking abilities.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Previous customer service, administration, or data entry experience is desirable.
  • Excellent telephone and in person etiquette with a professional and courteous manner.
  • Professional, reliable, and friendly.
  • Highly organised with strong attention to detail.

Responsibilities

  • Answer incoming phone calls and respond to email enquiries professionally.
  • Coordinate bookings and follow-up appointments.
  • Accurately input and maintain patient records.
  • Process administrative tasks and patient documentation.
  • Support the day-to-day operation.
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