Customer Support Specialist

Uline•Woodbury, MN
•$25 - $30•Onsite

About The Position

As a Uline Customer Support Specialist, you will build customer relationships, provide solutions, and deliver customer service. The role includes hands-on training and ongoing support, with opportunities to develop problem-solving and communication skills and advance within the company. Various on-site full-time shifts are available at Uline’s Minnesota Branch in Hudson, Wisconsin.

Requirements

  • High school diploma or equivalent.
  • Excellent problem-solving, listening, and communication skills.

Nice To Haves

  • Bachelor’s degree preferred.
  • Prior customer service experience is a plus.

Responsibilities

  • Process customer orders, make product recommendations, and handle account inquiries using company technology.
  • Answer customer questions about products, pricing, and shipping.
  • Build business relationships with customers by phone, email, and chat.
  • Understand customer needs and recommend appropriate Uline solutions.
  • Help customers use Uline’s website and online ordering.

Benefits

  • Complete health insurance coverage.
  • 401(k) with a 6% employer match starting day one.
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition assistance for professional continuing education.
  • Clean, modern facilities.
  • Fitness center and maintained walking trails.
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