Online | Customer Support | Cruise Specialist | We Will Train You
Aisles & Abroad•Los Angeles, CA
•Remote
About The Position
We are seeking service-focused and detail-oriented individuals to join the team as a Customer Support Cruise Specialist. This entry-level travel industry role involves assisting clients with cruise planning and reservation coordination, and providing a smooth booking experience from start to finish. No prior cruise experience is required; training and support are provided. The role is suited to people who enjoy travel and customer service and want to build skills in cruise bookings and client support.
Requirements
- Strong communication skills with a customer-first approach.
- Attention to detail and the ability to stay organized.
- Comfort using online systems and booking tools.
- Ability to work independently in a remote or structured environment.
Nice To Haves
- Customer service, hospitality, or administrative experience is helpful but not required.
Responsibilities
- Assist clients with exploring cruise options, itineraries, and onboard experiences.
- Support the booking and confirmation process for cruise reservations.
- Respond to customer questions about destinations, cruise lines, and travel requirements.
- Review reservation details, including dates and traveler information, for accuracy.
- Maintain organized records of client bookings and communications.
- Provide timely follow-up and support before and after travel.
Benefits
- Structured onboarding and role-specific training.
- Access to cruise booking platforms and travel resources.
- Ongoing development and support.
- Flexible work environment.
- Collaborative and team-oriented culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
