Fully Remote | Travel Customer Support | We Will Train You

Destination Careers•California, CA
•Remote

About The Position

This fully remote role supports clients with vacation research, reservation coordination, and general travel inquiries. No prior travel industry experience is required; comprehensive training, ongoing guidance, structured onboarding, and step-by-step instruction are provided. The role is suited to people entering the travel industry, changing careers, returning to the workforce, or seeking remote, service-focused work.

Requirements

  • Strong written and verbal communication skills.
  • Comfort navigating online systems and booking platforms.
  • Attention to detail and solid organizational skills.
  • Ability to work independently in a remote environment.

Nice To Haves

  • Prior customer service experience is helpful but not required.

Responsibilities

  • Respond to client inquiries about vacation options and travel details.
  • Assist with booking support for flights, hotels, cruises, and vacation packages.
  • Communicate clearly with clients before, during, and after travel.
  • Review reservations for accuracy and completeness.
  • Maintain organized client records and documentation.
  • Deliver professional, considerate, high-quality customer service.

Benefits

  • Structured onboarding and step-by-step training.
  • Access to travel booking tools and supplier resources.
  • Flexible remote work environment.
  • Collaborative and supportive team culture.
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