Online | Customer Support – Booking Vacations | We Will Train You

Destination Careers•Chicago, IL
•Remote

About The Position

We are seeking reliable, service-oriented individuals for a fully remote, entry-level role supporting clients with vacation arrangements. The position involves coordinating vacation bookings, confirming reservations, and helping ensure a smooth booking experience. No prior travel experience is required; structured onboarding and ongoing training are provided. The role is suited to people seeking remote customer support work, exploring the travel industry, or bringing experience from hospitality or other service-oriented roles.

Requirements

  • Strong written and verbal communication skills.
  • Customer-focused mindset and attention to detail.
  • Comfort using online systems and digital platforms.
  • Ability to work independently in a remote environment.

Nice To Haves

  • Previous customer service or hospitality experience is helpful but not required.

Responsibilities

  • Assist clients with researching and booking vacation packages, hotels, and cruises.
  • Support clients during the reservation and confirmation process.
  • Respond to client inquiries about travel details and requirements.
  • Review booking information for accuracy, including dates and traveler information.
  • Maintain organized records of client reservations and communications.
  • Provide follow-up support before and after travel.

Benefits

  • Structured onboarding and step-by-step training.
  • Access to travel booking tools and supplier resources.
  • Flexible fully remote work environment.
  • Supportive and collaborative team culture.
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