Customer Support Assistant

Star Club Corp • Houston, TX

12h

About The Position

Star Club Corp is seeking a dependable Customer Support Assistant to help customers navigate routine inquiries, obtain accurate service information, and receive timely assistance. The role supports daily customer service operations and related administrative tasks. The ideal candidate is patient, organized, and eager to develop customer service skills while supporting the company’s operations.

Requirements

• Strong verbal communication and active listening skills.
• Customer-focused attitude and problem-solving abilities.
• Good organizational skills and attention to detail.
• Patience, reliability, and a professional demeanor.
• Ability to follow instructions and manage routine tasks.
• Willingness to learn company procedures and service standards.

Nice To Haves

• Previous customer support or customer service experience is helpful but not required.

Responsibilities

• Assist customers with general questions about company services and offerings.
• Provide accurate information and explain appropriate next steps.
• Listen to customer concerns and help identify practical solutions.
• Refer complex requests to the appropriate team member.
• Maintain organized records of customer interactions and follow-up needs.
• Communicate with colleagues to help ensure customer requests are addressed.
• Assist with resolving routine service issues professionally.
• Gather customer feedback and share recurring concerns with the team.
• Support daily customer support activities and related administrative tasks.

Benefits

• Training and guidance to support success in the role.
• Opportunities to strengthen communication and problem-solving skills.
• Supportive and collaborative work environment.
• Opportunities for professional development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed