Customer Support/Account Rep

Client: Client • South Jordan, UT

1d

About The Position

Client Support Service Professionals handle incoming phone calls about various account service inquiries. They respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics. Support areas include Cash Management products and services, the client website and mobile app, and general account or financial inquiries. Successful applicants are highly professional, career-driven, committed to world-class service, and able to contribute in a fast-paced, team-oriented environment. The role requires multitasking and adjusting quickly to change in a busy financial service center. The position is non-benefitted except for benefits mandated by state or federal law. Paid time off is not included. ApTask offers subsidized insurance coverage to employees.

Requirements

• Be highly professional, career-driven, and committed to world-class service.
• Contribute in a fast-paced, team-oriented environment.
• Be able to multitask and adjust quickly to change in a busy financial service center.

Nice To Haves

• College degree.
• Previous contact center experience.

Responsibilities

• Handle incoming phone calls regarding account service inquiries.
• Respond to inquiries accurately and efficiently while meeting department performance metrics.
• Provide functional support for Cash Management products and services, the client website and mobile app, and general account or financial inquiries.

Benefits

• ApTask offers subsidized insurance coverage.
• No paid time off benefits; otherwise non-benefitted except for benefits mandated under state or federal law.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed