Customer Supply Specialist

COLOURS INC•Portland, ME

About The Position

Colours, Inc. is a distributor of automotive and industrial coatings, providing products, training, and service to customers across the region. The Customer Supply Specialist manages inventory, coordinates material orders, and supports customer body shop operations to promote efficient workflows and high service standards. The role serves as a liaison among the store, warehouse, and customer locations, helping ensure timely delivery, accurate fulfillment, and strong customer relationships. The specialist also supports store operations while maintaining safety compliance and professionalism in customer interactions.

Requirements

High school diploma or equivalent.
Valid driver’s license and a clean driving record.
Good communication skills and a strong customer service mindset.
Strong organizational and time-management skills.
Ability to work independently while following structured routes and procedures.
Attention to detail and accuracy in order fulfillment.
Ability to multitask in a fast-paced retail or field environment.
Punctuality, dependability, accountability, and professionalism.

Nice To Haves

Previous industry experience.
Warehouse or distribution experience.
Knowledge of local delivery routes and territory.
Knowledge of DOT regulations and safe driving practices.

Responsibilities

Monitor and maintain inventory levels at assigned customer locations, identifying low stock, missing items, and future material needs.
Review usage trends and anticipate demand based on workflow and volume.
Prepare and submit accurate material orders, including correct quantities, part numbers, and special instructions.
Coordinate with store and warehouse teams to ensure timely order fulfillment.
Help prepare and organize delivery materials, verifying item and quantity accuracy.
Communicate backorders, discrepancies, and other issues to appropriate teams promptly.
Build and maintain relationships with technicians and painters at assigned locations.
Identify, document, and communicate special requests or unique material needs.
Provide updates on order status and delivery timelines as needed.
Maintain accurate records of inventory, orders, deliveries, and customer interactions.
Promptly report missing items, damaged goods, and customer concerns.
Maintain a clean, organized work environment and company vehicle, if applicable.
Represent the company professionally and in a customer-focused manner.