Customer Supply Chain Administrator

Fastenal•Taunton, MA

About The Position

Working as a full-time Customer Supply Chain Administrator, you will support customers’ supply chains by establishing best practices. The role focuses on customer service, supply chain, data analysis, and operations. You will complete formal requests for quotes (RFQs), understand customer prints, and work closely with sales, engineering, suppliers and manufacturers, and customers. The position may be based at a branch within the New England Region. A flexible schedule may be available after onboarding and training, and once performance goals are met. The stated schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. Fastenal is an industrial and construction supplies distributor that has grown from a single branch to a Fortune 500 company with more than 3,000 servicing locations. The company describes its culture as entrepreneurial and emphasizes employee training, promotion from within, and opportunities for advancement.

Requirements

Be at least 18 years old due to the nature of the work.
Possess or be working toward a degree in Supply Chain/Operations Management or a related field of study, or have equivalent industry work experience.
Have excellent written and oral communication skills.
Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
Have proficient computer skills, including Microsoft Office Suite.
Be comfortable in a customer service- and sales-oriented environment.
Demonstrate strong organization, planning, and prioritizing abilities.
Exhibit strong problem-solving, deductive reasoning, and decision-making skills.
Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

Prior experience in sales.
Product knowledge in MRO, OEM, construction, or a related industrial field.
A current full valid driver’s license issued in the country where the job is located, including successful completion of any applicable graduated license program, and the ability to meet company driving record requirements to use a company vehicle as needed.

Responsibilities

Participate in implementing new business processes.
Source, quote, and purchase new and existing products.
Work closely with Fastenal Sales Teams, Fastenal Product Development Teams, manufacturers, and customers.
Respond to customer requests and coordinate related resources.
Perform inventory fulfillment functions, including placing and fulfilling orders.
Monetize and report the value of supply chain management activities to customers and internal stakeholders.
Support and participate in continuous improvement activities.
Support inventory optimization projects.