Customer Success Representative
Platinum Coastal Group•Miami, FL
•Onsite
About The Position
This entry-level role provides proactive customer support designed to strengthen satisfaction, usage, and long-term relationships. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
Requirements
- Personable
- Dependable
- Comfortable starting conversations
- Organized
- Coachable
- Able to communicate professionally in a fast-moving environment
Nice To Haves
- Related experience
- Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work
Responsibilities
- Build rapport with customers through regular interaction
- Answer questions and explain services
- Identify needs and coordinate appropriate support
- Follow up on open requests and customer feedback
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
