Customer Success Engineer
Argyle
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Posted:
August 29, 2023
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Remote
About the position
The Customer Success Engineer role at Argyle is a remote position with a competitive salary and bonus structure. Argyle is a fast-growing startup that aims to solve the data problem in the consumer finance industry. The company provides a real-time income data platform that allows users to connect their employment records to apps and websites, enabling them to access financial resources more easily. As a Customer Success Engineer, your main responsibilities will include technical implementation support for customers, providing tailored solutions, and troubleshooting web and mobile SDKs. Joining the Customer Success team at Argyle means being part of a global, ambitious group of individuals working remotely to create a more efficient and effective financial system.
Responsibilities
- Heavily involved in customer's technical implementation process and post-implementation support
- Providing tailored technical solutions for clients with specific requirements
- Debug and Troubleshoot Web and Mobile SDK’s
- Work on incoming reported issues through Zendesk, Email
Requirements
- Heavily involved in customer's technical implementation process and post-implementation support
- Providing tailored technical solutions for clients with specific requirements
- Debug and Troubleshoot Web and Mobile SDK’s
- Work on incoming reported issues through Zendesk, Email
Benefits
- Remote first company
- International environment
- Flexible working hours
- Stock Options
- Flexible vacation leave
- $1,000 after a month of employment to set up your home office.
- MacBook