Customer Success Consultant - Secret Cleared

Deloitte•Washington, DC
•$80,300 - $133,900•Onsite

About The Position

Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journey—before, during, and after any major transformational projects or transactions.

Requirements

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others
  • Bachelor's degree
  • 2+ years of consulting experience
  • Active Secret security clearance
  • Must be able to work onsite in Washington DC
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice To Haves

  • Experience supporting government clients or working in regulated/public sector environments
  • Experience using Microsoft PowerPoint, Microsoft Excel, and Jira
  • Strong communications

Responsibilities

  • Analyzing user analytics and user feedback to drive roadmap priorities
  • Conducting office hours sessions with users, conducting demonstrations of AI tools,
  • Developing executive briefing materials
  • Responding to quick-turn requests for data or updates

Benefits

  • Discretionary annual incentive program
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