Customer Staff Accountant II

Love's Travel Stops & Country Stores•Oklahoma City, OK

1d•Onsite

About The Position

Welcome to Love's! Our Customer Accounting team is seeking a Customer Staff Accountant II to independently manage customer accounts of moderate complexity. This role ensures general ledger accuracy through reconciliation, dispute resolution, journal entries, workpaper documentation, and month-end close processes. Additionally, the position involves identifying opportunities for process improvement, supporting team members, and enhancing overall departmental efficiency.

Requirements

Bachelor’s degree in accounting or related field required.
2-4 years of related experience.
Advanced proficiency in Microsoft Excel
Strong reconciliation and variance analysis skills
Ability to analyze data across multiple systems and identify discrepancies
High level of accuracy and attention to detail.
Strong analytical thinking and problem-solving abilities
Ability to independently resolve issues using sound judgement
High level of ownership and accountability for assigned work
Ability to prioritize, manage multiple responsibilities
Effective written and verbal communication skills
Ability to adapt to changing priorities

Nice To Haves

Experience working with ERP systems (SAP) is a plus.
Experience with automation tools (e.g., Power Automate) and AI-assisted workflows.
Identify process improvement opportunities.

Responsibilities

Serve as the primary point of contact for assigned customer accounts of moderate complexity.
Demonstrate full ownership of accounts from issue identification through resolution with minimal supervision.
Maintain accurate customer account data across multiple systems.
Prepare and post journal entries, perform general ledger account reconciliations, and complete supporting workpapers for month-end close.
Identify, research, and resolve variances and discrepancies with minimal supervision; recognize patterns and root causes.
Ensure account integrity through timely payment application and dispute resolution.
Analyze and resolve complex billing and payment discrepancies using sound judgment.
Utilize automation tools to streamline recurring tasks and identify and recommend process improvement opportunities to enhance accuracy and efficiency.
Provide guidance and support to team as needed.
Back up other team members when necessary.
Other duties as assigned.