Customer Solutions Representative

Husqvarna Group•Olathe, KS

2d•Onsite

About The Position

Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn! Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday – Friday. As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You’ll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.

Requirements

A high school diploma or GED
A desire to build a long-term career with a stable, respected company
Clear communication skills and a helpful attitude
Attention to detail
Proficiency typing and using computers
The ability to work well in a team and stay organized in a fast-paced environment
Reliability. You show up on time, ready to contribute

Nice To Haves

No previous experience in customer service or call centers is required.
We’re looking for positive attitudes and a willingness to learn!

Responsibilities

Talking to customers and our sales team by phone or email
Placing and tracking product orders
Providing accurate information about our tools and equipment
Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work
Learning about products and recommending solutions based on customer needs