Customer Solutions Representative
Liquid Brand•Irving, TX
•Onsite
About The Position
Join Our Team at Liquid Environmental Solutions as a Customer Solutions Representative (CSR I) At Liquid Environmental Solutions, we are passionate about leading the way in non-hazardous liquid waste management, dedicated to providing innovative, reliable, and exceptional service to our customers. As a Customer Solutions Representative, you will play a crucial role in delivering outstanding customer experiences, serving as the primary point of contact for all service requests.
Requirements
- Exceptional verbal, written, and analytical skills.
- Proficiency in Microsoft Office and the ability to manage various systems for reporting and case management.
Nice To Haves
- Bilingual abilities (Spanish) are a plus.
Responsibilities
- Manage daily customer communications, ensuring every interaction is professional, warm, and friendly.
- Actively listen to and respond to customer inquiries, confirming understanding of their needs.
- Utilize a consultative approach to present LES services, highlighting how our solutions meet customer needs and enhance their operations.
- Collaborate with a dynamic team of CSR professionals to achieve overall call center objectives and exceed customer expectations.
Benefits
- Supportive work environment that values teamwork and personal accountability.
- Company committed to compliance, safety, and environmental stewardship.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
