Customer Solutions Logistics Analyst

Alta Resources • Neenah, WI

3d • Onsite

About The Position

The Logistics Analyst will process incoming orders, manage logistics to optimize cost and service, and conduct detailed analysis on order and supply chain issues utilizing advanced systems and process excellence tools. This position will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and individual account goals.

Requirements

• High level of proficiency with MS Excel is required.
• Ability to desire to learn new systems and applications is required
• Customer-centric mindset is required
• Strong collaboration skills with experience working on cross functional teams
• Solid problem-solving and analytical skills is required

Nice To Haves

• Working knowledge of SAP is preferred
• Proficiency with MS tools is preferred
• Strong understanding of end-to-end supply chain is preferred
• Working knowledge of SAP is preferred
• Proficiency with MS tools is preferred
• Ability to travel up to 10% of the time domestically

Responsibilities

• Manage and balance key business relationships while understanding the customer expectations and internal policies/requirements
• Proactively manage order fulfillment to meet customer demands through integration with operating company, distribution, and planning/forecasting and escalate issues when appropriate
• Identify and execute consolidation opportunities for promotional and base business orders
• Analyze, recommend, and implement modifications to customer purchasing patterns for optimal service and improved logistics efficiencies
• Resolve customer discrepancies by engaging with key partners relating to data integrity, shipping issues, and trade pricing/promotional management
• Manage and direct requests and inquiries from internal & external business partners
• Learn and utilize new technology to drive root cause analysis and problem resolution relating to On-Time Delivery, Order Blocks, and other individual/team metrics.
• Complete other order management activities as assigned.
• Identify and implement innovative solutions through the use of process excellence tools, methodologies, and technology
• Utilize Microsoft applications i.e. (Excel, Power Point) as well as business applications such as: SAP, BW, EDI and ERP Systems
• Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level