Customer Solutions Director - Networks

Ericsson • Bellevue, WA

3d • $185,000 - $242,550 • Onsite

About The Position

T-Mobile is one of Ericsson’s top global customers and is known to be at the forefront of technology development and adoption. With a strong outlook for future growth and innovation, we are looking for an experienced Customer Solutions Director – Networks to join the CU T-Mobile CTO team. In this role, you will focus on Ericsson’s Networks (BNEW) portfolio and Radio Access Network (RAN) evolution for T-Mobile, engaging with the customer and the CU in a great learning environment where we work on the front lines of network strategy, development, and adoption.

Requirements

• A demonstrated ability to effectively leverage the wider global Ericsson organization, including Business Areas, GFTL and Market Area domain teams, in support of complex Networks and RAN customer engagements.
• Minimum 10 years of experience in technology, solutions, and/or product management within the telecoms/ICT industry, with a strong focus on Networks and RAN domains.
• Experience working with Product Lines and Development Units in Networks, including influencing product roadmaps and deployment strategies.
• Solid background in network and RAN architecture, solution management, and establishing and maintaining senior-level relationships with CSP customers.
• A strong internal network within Ericsson’s solutions and services community, particularly within BNEW and Networks/RAN.
• End-to-end understanding of Ericsson’s RAN and Networks portfolio across both services and products, with a specific focus on Radio, Compute, and RAN software domains (including Cloud RAN).
• Proven track record of effective leadership, working across organizations and projects, and driving complex, first-of-a-kind RAN and network solutions.
• Strong consultative selling skills, with the ability to shape network evolution discussions, build advisory relationships, and influence customer decision-making.
• Excellent presentation and communication skills, with the ability to influence at executive and senior levels, both internally and with T-Mobile.
• Ability to thrive in a front-runner customer environment where network concepts and solutions are often developed and deployed for the first time.

Responsibilities

• Work with the CU Core 3, Market Area team and directly engage with the Business Unit Networks (BNEW) teams on T-Mobile Radio requirements, solutions and development for all current technologies as well as 6G.
• Formulate strategies for Network Evolution, from both a HW and SW perspective, and align that with the new service ambitions.
• Focus on new spectrum introductions
• Consider Coverage, Capacity and enablement of new services
• Have focus on Network Performance
• Work with new architectures and HW capabilities such as Cloud RAN, Inferencing and new compute platforms, multitenancy, etc
• Drive new requirements towards portfolio and product teams as well as standardization initiatives
• Evaluate requirements for new service and enterprise introductions and ensure performance is addressed from an E2E perspective.
• Support CTO and Account team with customer dialogues to anchor the above
• Partner with sales teams to explore needs, engage the customer, and translate found opportunities into detailed technical offering and proposals.

Benefits

• Choice of three medical plan options
• Dental plan option
• Company credits towards medical and dental premiums
• 401(k) Plan with automatic 3% company contribution
• 401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company credits for basic life insurance and basic accidental death and dismemberment coverage
• Company credits for short-term and long-term disability coverage
• Option to participate in Ericsson’s Stock Purchase Plan
• Minimum of 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed