Early- Career Customer Solution Professional

Ericsson • Plano, TX

1d • Onsite

About The Position

We are now looking for an Early-Career Customer Solution Professional, who will be analyzing, designing and developing commercially viable RAN solutions and technical offering, based on customer needs and technology opportunities. In this role, you will also be working on data analytics to generate insights on network performance, evolution and value argumentation to help promote Ericsson RAN product and solutions in market area Americas.

Requirements

• Strong Knowledge in RAN 4G and 5G technologies in the field of radio network products
• Deep understanding of Ericsson RAN product portfolio, network software features, algorithms and parameters.
• Good knowledge of new technology areas: Cloud RAN, Open RAN, RAN Automation etc.
• Good knowledge of the Ericsson sales process and tools
• Strong programing skills with modern programing languages and practical experience is essential
• Ability to communicate, present and influence the technical experts
• Team player with very good collaboration skills
• Minimum of 3 years of experience in the telecommunication infrastructure industry in the field of Radio Access Networking
• Bachelor's degree in Mobile Telecommunication Engineering, Computer Science, Electronics Engineering, or similar

Nice To Haves

• Experience in network performance analysis and optimization is a plus.
• Strong AI/ML experienced level competence and practical experience with ML Ops, Machine Learning Techniques, Machine Reasoning is a major plus

Responsibilities

• Support customer engagement focusing on identifying business opportunities, creating value propositions, and engaging customers at an early stage to maximize market and sales
• Provide sales support for specific deals, respond to RFx, propose solutions covering customer requirements
• Analyze customer 4G/5G network data, generate insights on network performance and impact by various Ericsson RAN products and solutions (SW and HW), to identify and materialize upsell opportunities
• Conduct Network Evolution studies and performance & capacity modelling to create compelling solution proposition to drive growth across with key accounts
• Develop technical presentations, proposals, and perform customer presentations
• Provide technical guidance, training, and support to ensure the successful adoption, implementation, and ongoing usage of the rApps by our customers
• Stay abreast on new technology and technical area, and share information about solutions to enable customer competence build
• Develop a sustained trusted relationship with customers by demonstrating strong technical and business acumen
• Deliver success through empowerment and accountability by modeling behavior defined by 5 focus areas of Ericsson on the Move with an emphasis on integrity

Benefits

• Choice of three medical plan options
• Dental plan option
• Company credits towards medical and dental premiums
• 401(k) Plan with automatic 3% company contribution
• Ericsson match $1 for $1 on the first 3% of eligible pay in 401(k)
• Ericsson match 50 cents on every $1 on the next 2% of eligible pay in 401(k)
• Company credits for basic life insurance
• Company credits for basic accidental death and dismemberment coverage
• Company credits for short-term disability coverage
• Company credits for long-term disability coverage
• Option to participate in Ericsson’s Stock Purchase Plan
• 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level