Entry Level - Customer Service

Spade Recruiting•White Rock, BC

11d•Remote

About The Position

Build a Career That Makes a Difference Your career should be about more than simply earning an income. It should give you the opportunity to grow professionally, create flexibility in your life, and make a meaningful difference for others. We’re looking for motivated, people-focused individuals who are ready to learn, develop new skills, and build a rewarding career in a supportive environment where effort and performance are recognized.

Requirements

A confident and professional communicator
Comfortable speaking with and assisting different types of people
Organized and attentive to details
Self-motivated and capable of working independently
Reliable when it comes to appointments and follow-up
Adaptable and willing to learn
Goal-oriented and motivated by professional growth
Comfortable contributing within a team environment

Responsibilities

Assist clients in understanding their available benefit options
Listen to individual needs and provide clear, personalized guidance
Explain programs and coverage in simple, easy-to-understand terms
Answer questions and help clients navigate the process confidently
Maintain communication through timely follow-ups and ongoing support
Build strong relationships by providing dependable and professional service

Benefits

Training from the start to help you learn the role and client process
Ongoing coaching and mentorship from experienced team members
Professional development focused on communication, client service, and leadership
Performance-based advancement for individuals ready to take on greater responsibilities
Long-term growth opportunities for those who demonstrate consistency and leadership potential
Meaningful work helping individuals and families better understand their benefits
Remote work environment with greater scheduling flexibility
Structured opportunities for advancement and professional development
Performance recognition through bonuses, incentives, and travel opportunities
Collaborative team environment focused on support, development, and shared success