Customer Service Worker (Field Position)

City of Wharton • Wharton, TX

1d • Onsite

About The Position

To provide customer service to citizens related to water and sewer services; to work with City Hall; to identify and repair meter equipment problems; and prepare technical reports related to activities performed.

Requirements

• Provide customer service to citizens related to water and sewer services.
• Work with City Hall.
• Identify and repair meter equipment problems.
• Prepare technical reports related to activities performed.
• Read residential and commercial water meters using computerized, hand-held meter reading equipment on assigned routes.
• Record readings and make necessary calculations.
• Connect and disconnect water services.
• Inspect customer plumbing and locate water leaks.
• Notify customers regarding leaks.
• Replace meters.
• Follow assigned route on foot or in a vehicle to read meters and record readings.
• Maintain consistency of meter readings.
• Ensure that meters are registering properly.
• Report meter conditions, defects or suspicious observations to supervisor.
• Inspect meters and meter connections for defects, damage and unauthorized connections.
• Report problems to supervisor.

Responsibilities

• Read residential and commercial water meters using computerized, hand-held meter reading equipment on assigned routes; record readings and make necessary calculations; connect and disconnect water services.
• Inspect customer plumbing and locate water leaks; notify customers regarding leaks; replace meters.
• Follow assigned route on foot or in a vehicle to read meters and record readings.
• Maintain consistency of meter readings; ensure that meters are registering properly; report meter conditions, defects or suspicious observations to supervisor; inspect meters and meter connections for defects, damage and unauthorized connections; report problems to supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed