Customer Service Technician ( Driving Position)

NY United Health Services•Johnson City, NY

5h•Onsite

About The Position

This is a driving position that will be under general supervision, Customer Service Technicians provide timely and efficient delivery of durable Medical equipment and supplies. They recognize and advise appropriate personnel when follow-up is needed from other departments or agencies. They are responsible for understanding performance criteria and documentation requirements for company records, delivery standards, Department of Transportation (DOT) Safety and Hazardous Materials Regulations, as well as those from the Occupational Safety and Health Administration (OSHA). The Customer Service Technicians must have full knowledge of the company's HIPAA privacy policies and procedures, sustain a safe driving record and maintain Professional Home Care vehicles.

Requirements

High School Diploma or Equivalent
Clean driving record
Experience working with hazardous waste and flammable gases responsibly
Experience driving in unfavorable conditions and at night
Experience working with minimal direct supervision
Current NYS Driver's License

Responsibilities

Provide timely and efficient delivery of durable Medical equipment and supplies.
Recognize and advise appropriate personnel when follow-up is needed from other departments or agencies.
Understand performance criteria and documentation requirements for company records and delivery standards.
Adhere to Department of Transportation (DOT) Safety and Hazardous Materials Regulations.
Comply with Occupational Safety and Health Administration (OSHA) regulations.
Maintain full knowledge of the company's HIPAA privacy policies and procedures.
Sustain a safe driving record.
Maintain Professional Home Care vehicles.