Customer Service Warehouse Associate

Ewing Outdoor Supply•Fresno, CA

2d•$20•Onsite

About The Position

Ewing Outdoor Supply is seeking a dependable, customer-focused team member for a hands-on role combining customer service, warehouse operations, inventory support, local deliveries, and sales assistance. The position involves working indoors and outdoors in a fast-paced, team-oriented environment. Prior outdoor supply industry experience is listed as a consideration, but the posting says prior industry experience is not required and that training is provided. Bilingual English/Spanish candidates receive preferred consideration.

Requirements

Customer orientation and the ability to adapt and respond to different types of people.
Ability to multitask, prioritize, and manage time effectively.
Basic math skills.
Excellent communication skills and the ability to build trusting relationships.
Ability to work in a fast-paced environment.
Valid driver’s license and a good driving record with no traffic violations.
Ability to remain on foot for most of the shift and perform repetitive physical tasks, including stooping, squatting, and lifting items overhead.
Ability to lift 50–70 pounds.
Comfort operating and making daily-route deliveries in an Isuzu NRR 650 or similar commercial vehicle.
Organizational and time-management skills.

Nice To Haves

Bilingual in Spanish and English; preferred consideration is given to bilingual candidates.
Ability to operate forklifts and tractors in varied weather and traffic conditions; the employer is willing to train the right candidate.
Prior work experience as a Customer Service Associate, Sales Associate, or in a similar role.
Knowledge of inventory stocking procedures.
Prior outdoor supply industry experience is mentioned, although the posting also states that prior industry experience is not required.

Responsibilities

Engage, greet, and direct customers; answer questions and provide accurate product, pricing, and after-sales information.
Compare product prices and features to support customer purchasing decisions, cross-sell products, and inform customers about discounts, special offers, and new products or services.
Keep racks fully stocked and manage merchandise returns.
Coordinate with the team to provide excellent service, especially during peak periods.
Share customer feedback with the Store Manager and stay current on new products and services.
Deliver items to different addresses using assigned routes and schedules.
Load, unload, prepare, inspect, and operate a delivery vehicle.
Request feedback on services and resolve customer complaints.
Follow DOT regulations and safety standards.