Customer Service Warehouse Associate - Part Time

Ewing Outdoor Supply•Suwanee, GA

1d•Onsite

About The Position

Ewing Outdoor Supply is seeking a Customer Associate and Delivery Driver for their Suwanee branch. The ideal candidate will have a passion for customer service and safety, with the ability to work efficiently in a fast-paced distribution warehouse. This role involves both delivery and warehouse responsibilities, requiring the ability to lift 50-70 lbs. The position also offers opportunities for growth at the sales counter, building skill sets and product knowledge. Ewing Outdoor Supply is a family-owned company with over 100 years of experience in the green industry, emphasizing hard work, employee growth, and a fun work environment.

Requirements

Reliable transportation
Ability to flex and lift 50-70 lbs.
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Be able to lift 50-70 pounds
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations
Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

Nice To Haves

Bilingual (English/Spanish)
Prior green industry and landscape experience
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of inventory stocking procedures

Responsibilities

Engage customers and go the extra mile.
Greet and direct customers.
Provide accurate information about product features, pricing, and after-sales services.
Answer customer questions about specific products/services.
Conduct price and feature comparisons to facilitate purchasing.
Cross-sell products.
Ensure racks are fully stocked.
Manage returns of merchandise.
Coordinate with the team to provide excellent customer service, especially during peak times.
Inform customers about discounts and special offers.
Provide customer feedback to the Store Manager.
Stay up-to-date with new products/services.
Deliver a wide variety of items to different addresses and through different routes.
Follow routes and time schedules.
Load, unload, prepare, inspect, and operate a delivery vehicle.
Ask for feedback on provided services and resolve client complaints.
Inform customers about new products and services.
Follow DOT regulations and safety standards.
Prior Outdoor Supply Industry Experience.
Must be comfortable working most of the shift on feet and performing repetitive physical tasks like stooping, squatting, and lifting items overhead.
Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to multi-task, prioritize, and manage time effectively.
Basic math skills.
Be able to lift 50-70 pounds.
Excellent communication skills, capable of building trusting relationships.
Ability to perform in fast-paced environments.
Valid driver’s license.
Excellent organizational and time management skills.
Good driving record with no traffic violations.