Customer Service Warehouse Associate - Part Time

Ewing Outdoor SupplySuwanee, GA
Onsite

About The Position

Ewing Outdoor Supply is seeking a Customer Associate and Delivery Driver for their Suwanee branch. The ideal candidate will have a passion for customer service and safety, with the ability to work efficiently in a fast-paced distribution warehouse. This role involves both delivery and warehouse responsibilities, requiring the ability to lift 50-70 lbs. The position also offers opportunities for growth at the sales counter, building skill sets and product knowledge. Ewing Outdoor Supply is a family-owned company with over 100 years of experience in the green industry, emphasizing hard work, employee growth, and a fun work environment.

Requirements

  • Reliable transportation
  • Ability to flex and lift 50-70 lbs.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic math skills
  • Be able to lift 50-70 pounds
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Valid driver’s license
  • Excellent organizational and time management skills
  • Good driving record with no traffic violations
  • Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
  • Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

Nice To Haves

  • Bilingual (English/Spanish)
  • Prior green industry and landscape experience
  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
  • Knowledge of inventory stocking procedures

Responsibilities

  • Engage customers and go the extra mile.
  • Greet and direct customers.
  • Provide accurate information about product features, pricing, and after-sales services.
  • Answer customer questions about specific products/services.
  • Conduct price and feature comparisons to facilitate purchasing.
  • Cross-sell products.
  • Ensure racks are fully stocked.
  • Manage returns of merchandise.
  • Coordinate with the team to provide excellent customer service, especially during peak times.
  • Inform customers about discounts and special offers.
  • Provide customer feedback to the Store Manager.
  • Stay up-to-date with new products/services.
  • Deliver a wide variety of items to different addresses and through different routes.
  • Follow routes and time schedules.
  • Load, unload, prepare, inspect, and operate a delivery vehicle.
  • Ask for feedback on provided services and resolve client complaints.
  • Inform customers about new products and services.
  • Follow DOT regulations and safety standards.
  • Prior Outdoor Supply Industry Experience.
  • Must be comfortable working most of the shift on feet and performing repetitive physical tasks like stooping, squatting, and lifting items overhead.
  • Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Basic math skills.
  • Be able to lift 50-70 pounds.
  • Excellent communication skills, capable of building trusting relationships.
  • Ability to perform in fast-paced environments.
  • Valid driver’s license.
  • Excellent organizational and time management skills.
  • Good driving record with no traffic violations.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing
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