Customer Service - Swing Shift
About The Position
At Buchanan Logistics, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. You can work an alternate schedule, only working 26 weeks/year, but getting paid for 52! This schedule runs 12 hours/day 7 days on and 7 days off, 7am to 7pm. If you’re looking for a great career with a dynamic company, join us at Buchanan.
Requirements
- Customer service skills
- Ability to work a swing shift schedule (7 days on, 7 days off, 12 hours/day, 7am to 7pm)
Responsibilities
- Track Expedite and Non-Expedite shipments according to nightly notes provided
- Order Entry; Imaging Paperwork
- Broker freight, when available
- Update Expedite Websites, McLeod, and any other formats necessary on each shipment
- Update Customers with tracking information, when requested
- Communicate with Account Managers/Carrier Sales Specialists via morning hand-off
- Learn to bid freight directly with customers
- Work on collecting paperwork from the unbilled report
- Other duties as assigned
Benefits
- Full health insurance (medical, dental, and vision)
- 401(k)
- Life insurance
- Disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
