Customer Service Support
UFP Industries•Coatesville, PA
•Onsite
About The Position
The Customer Service Representative supports the customer service functions of a wide variety of administrative tasks including answering phones, processing vendor and customer transactions, organizing and maintaining information, and providing general office support.
Requirements
- Minimum of a high school diploma
- Minimum 1 to 3 years of experience in customer service or administration
- Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
- Working knowledge of various office equipment (computer, scanner, etc.)
Responsibilities
- Answering phones
- Process customer invoices
- Coordinate customer orders with outside vendors
- Issuing and maintaining sales and purchase orders in our ERP system
- Maintain relationships with outside vendors
- Support the customer service team as well as the sales team
- Perform routine data entry
Benefits
- Medical insurance
- Health savings account with company contribution
- Dental insurance
- Vision insurance
- Basic and voluntary life insurance
- Disability insurance
- 401(k) plan with company match
- Paid vacation and holidays
- Stock purchase program with employee discount
- Educational reimbursement
- Wellness programs and challenges
- Other supplemental benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
