Customer Service Support Staff
About The Position
At AriensCo, we build more than exceptional products – we create opportunities that impact careers. Our culture values innovative thinking, hard work and determination. We interact in teams, collaborate together and make decisions quickly. We see growth potential in every team member, and are committed to supporting our employees with continuous training and advancement opportunities. Our environment? We’re corporate, without being “corporate.” Whether you work at our headquarters, manufacturing facilities, or one of our global distribution businesses, you’ll always have the freedom to create and contribute. Our company vision is “Passionate People, Astounded Customers.” Quite simply: it revolves around people Speaking of people, you’re not just employee #1,762 to us. You’re family and your role is invaluable. Without exceptional people, we can’t continue to produce the amazing products we're known for around the world. Ready for the ride of your career? Then come join us. By joining our team, you'll have the opportunity to work in a rewarding workplace with a strong sense of community. Ariens Nordic Center is looking for energetic, friendly Customer Service Support Staff to assist with the day-to-day operations of the Ariens Nordic Center. Working alongside the Ariens Nordic Center team, you will help create a welcoming experience for guests by assisting with trail access, rental items, retail purchases, and facility operations. This seasonal, part-time role plays a key part in ensuring guests have a positive and enjoyable experience at the Ariens Nordic Center.
Requirements
- Friendly, professional, and committed to providing exceptional customer service
- Strong communication, interpersonal, and problem-solving skills
- Ability to remain calm and professional when handling guest or team member concerns
- Dependable, responsible, and punctual with a strong work ethic
- Detail-oriented, observant, and able to work independently
- Basic math skills and the ability to accurately process transactions
- Ability to meet the physical demands of the position, including standing, walking, and lifting or moving heavy items for extended periods
- Flexible schedule with availability to work nights, weekends, and holidays as needed
- Applicants must be authorized to work in the U.S. without requiring sponsorship now or in the future.
Responsibilities
- Provide excellent customer service while assisting guests with trail access, rentals, retail purchases, and general questions
- Perform opening and closing responsibilities and support the day-to-day operations of the facility
- Operate the register and accurately process transactions
- Maintain clean, organized, and guest-ready spaces, including general facility cleaning and upkeep
- Help organize, restock, and maintain retail and guest-facing areas
- Set up, inspect, move, and store equipment, including audio-visual equipment, tables, chairs, and other venue assets
- Follow facility safety standards and work collaboratively with the Leadership Team to support venue needs
Benefits
- Medical, Dental, Vision Insurance effective first day of employment
- Dependent Care Flexible Spending Account (FSA) plan
- 401(k) match and profit-sharing plans
- Life Insurance
- Health Savings Accounts (HSA)
- Short Term Disability
- Parental Leave
- Onsite Marketplace
- Care Partners at all locations
- Paid holidays
- Employee Assistance Program
- Tuition Reimbursement and Apprenticeship Programs
- Safety shoes and safety prescription glasses reimbursement
- Employee Product Purchase Program
- 50% Daycare discount
- Brillion Early Learning Center
- 10% tuition discount at KinderCare Learning Centers nationwide
- Onsite health clinic with Bellin Health
- Nearsite & Urgent Care Clinic Options
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
