Customer Service Rep(04468) - 3223 The Plaza Road

Domino's•Charlotte, NC

13d•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, NC, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a customer-facing representative of the company, taking orders, answering questions, and helping ensure a positive customer experience. The position also contributes to smooth store operations and customer satisfaction as part of a team. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly service.

Requirements

A positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must maintain a clean and professional appearance and represent the brand positively.
Must work with hustle and energy.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service with a positive attitude.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Adhere to Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance in accordance with the Domino’s dress code.