Entry-Level Customer Service Representative

GEM • Richmond, VA

5h • Onsite

About The Position

GEM is hiring Entry-Level Customer Service Representatives to represent well-known nonprofit organizations at community events and outreach campaigns throughout the Richmond area. You'll interact directly with the public, answer questions, provide information, and create positive experiences while supporting meaningful nonprofit causes. This role is ideal for individuals who are friendly, outgoing, and looking to build customer service, communication, and leadership skills in a fun, team-oriented environment.

Requirements

• Friendly, positive, and outgoing
• Comfortable meeting and talking with new people
• Reliable and professional
• Motivated and eager to learn
• Team-oriented
• Goal-driven and hardworking
• Interested in developing communication and leadership skills

Nice To Haves

• Previous customer service, sales, marketing, or fundraising experience

Responsibilities

• Provide friendly, professional customer service
• Interact with people at community events and outreach locations
• Answer questions and provide information about nonprofit programs
• Build positive relationships with members of the community
• Represent nonprofit organizations in a professional manner
• Support community outreach and fundraising campaigns
• Work closely with a team to achieve campaign goals
• Participate in paid training and ongoing coaching

Benefits

• Paid training
• No experience required
• Hands-on customer service experience
• Professional development and coaching
• Leadership development opportunities
• Advancement opportunities
• Energetic, supportive team environment
• Opportunity to represent meaningful nonprofit causes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed