Customer Service Rep(02711) - 1036 S. York Rd

Domino's Franchise • Elmhurst, IL

1d

About The Position

The Customer Service Representative interacts directly with customers by telephone, electronically, and face to face. The role includes answering and resolving customer inquiries and complaints, taking and processing orders, preparing food products, and helping maintain a clean front-of-store area. Orientation and training are provided on the job. Starting pay is $15 per hour.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
• Clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Dependable, reliable, punctual, prompt, and responsible.
• Quick learner and self-motivated.
• Clean-cut, personable, outgoing, and energetic.

Responsibilities

• Interact directly with customers by telephone, electronically, and face to face.
• Memorize the menu.
• Handle and resolve customer inquiries and complaints.
• Provide a friendly and upbeat customer experience in person and over the phone.
• Prepare food products.
• Clean, sweep, and help keep the front of the store clean.
• Communicate with customers and co-workers to process orders in person, by phone, and using the touch-screen computer system.
• Accurately perform basic arithmetic and make correct monetary change.
• Enter orders using a computer keyboard or touch screen.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed