Customer Service Rep(09180) - 360 S. Weber Rd.

Domino's Franchise • Romeoville, IL

2d

About The Position

The Customer Service Representative deals directly with customers by telephone, electronically, and face to face. The role requires memorizing the menu, handling and resolving customer inquiries and complaints, and maintaining a friendly, upbeat manner with customers. Representatives also help prepare food products and keep the front of the store clean by cleaning and sweeping. Orientation and on-the-job training are provided. Starting pay is $15 per hour.

Requirements

• Ability to communicate verbally with customers and co-workers.
• Clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Clean-cut and personable.
• Outgoing and energetic.
• Dependable, reliable, and punctual.
• Prompt and responsible.
• Quick learner and self-motivated.

Responsibilities

• Deal with customers by telephone, electronically, and face to face.
• Memorize the menu.
• Handle and resolve customer inquiries and complaints.
• Maintain a friendly manner with customers, including smiling over the phone and face to face.
• Help prepare food products.
• Clean and sweep to help keep the front of the store clean.
• Communicate with customers and co-workers to process orders by phone, in person, and using the touch-screen computer system.
• Take and process orders.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed