Customer Service Representative
About The Position
Champion Home Builders, Inc. is seeking to hire a Customer Service Representative to join their team in the York, NE region. Champion has been a leader in the manufactured housing industry for decades and is one of the largest mobile and modular home builders in North America. They offer various factory-built solutions, including single-family and multi-family homes, as well as commercial and government buildings. The company values integrity, respect, craftsmanship, and strong relationships with customers, suppliers, and employees. They aim to provide a safe, productive, and enjoyable workplace.
Requirements
- Must have strong attention to detail.
- Must provide a high level of customer service.
- Must have strong communication skills both internal (Champion) and external (Customers).
- Must have a great work ethic.
- Must live the Champion Operating Principles.
- Must have working knowledge of Microsoft Office.
Nice To Haves
- Previous experience in manufactured/modular housing desired.
Responsibilities
- Interviews customers, gathers information, and records interview information into the computer for customer service.
- Talks with customers by phone to go over the customer list.
- Reviews retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guides contractors working for their plant.
- Enters service orders into the service system.
- Assigns correct parts to each item on service order.
- Files completed work orders.
Benefits
- 401k Plan with Company Match
- Paid Vacation
- Paid Holidays
- Medical Rx
- Dental, Vision, and Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
