Customer Service Rep(05485) - 5730 Highway 58

Domino's Franchise • Harrison, TN

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help process customer orders and support store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities to advance into management and other roles. Team members work together to prepare and serve pizza while maintaining quality standards and supporting customers in person and over the phone.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility. Work takes place in a store environment that may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts.

The work is physically active and includes standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays on dollies, and frequently reaching, bending, and using the hands. Occasional tasks may involve crouching, climbing stairs or a ladder, and handling items above shoulder height.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise, rapid movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, lifting, carrying, pushing, pulling, reaching, and bending.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Maintain quality standards and work cooperatively with other team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed