Customer Service Hiring Event

Uline•Hudson, WI

2d•Onsite

About The Position

Uline is seeking motivated individuals for its Customer Service team through a hiring event. The company offers significant growth and earning potential, with impressive employee benefits, strong training, and development programs. Uline is recognized on Forbes list of America's Best Large Employers. The Customer Service Representative role involves processing orders, making product recommendations, handling inquiries, and building business relationships. The company emphasizes a collaborative, in-person setting with regular team events and provides in-depth training to enhance communication and problem-solving skills.

Requirements

High school diploma or equivalent.
Excellent problem-solving, listening and communication skills.
Proficient in English to follow verbal and written instructions and safety policies.
Bachelor’s degree.
Strong track record of customer-focused service, teamwork and attention to detail.

Nice To Haves

Bachelor's degree preferred.
Prior customer service experience is a plus.
Prior leadership / management experience is a plus.

Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert!
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.