Customer Service Hiring Event

Uline • Gainesville, GA

2d • Onsite

About The Position

Uline is hosting a Customer Service Hiring Event for both English and Bilingual Spanish Customer Service Representative positions, as well as Inside Sales Representative positions. The event offers significant growth and earning potential with impressive employee benefits, strong training, and development. Uline is committed to employee success and is recognized on Forbes list of America's Best Large Employers. Registration and a scheduled appointment are required for interviews. The event details are: Date: Saturday, June 13th, Time: 8 AM to 12 PM, Location: 705 Braselton Industrial Blvd, Braselton, GA 30517. Translation assistance is not offered, and proficiency in English is required.

Requirements

• High school diploma or equivalent.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• High School Diploma.
• 2+ years inside sales or call center experience.
• Strong customer service, communication and problem-solving skills.
• Must be proficient in English to follow verbal and written instructions and safety policies.

Nice To Haves

• Bachelor's degree preferred.
• Bilingual Spanish - fluency required.
• Industrial products experience preferred.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.
• Support customers with special pricing requests, addressing pricing inquiries and recommending tailored solutions.
• Build and maintain strong customer relationships through phone and email interactions.
• Provide insights and feedback from customers to help shape Uline product offerings.
• Collaborate across Uline's internal departments to meet our customer's needs.

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match that starts day one
• Multiple bonus programs
• Paid holidays
• Generous paid time off
• Tuition Assistance Program that covers professional continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED