Customer Service Hiring Event

Uline • Woodbury, MN

3d • $25 - $34 • Onsite

About The Position

Uline is seeking dedicated individuals to join their Customer Service team through a hiring event. The company offers significant growth and earning potential, with impressive employee benefits, strong training, and development programs committed to long-term success. This role involves providing legendary service to customers, utilizing world-class technology, and building business relationships. The company is recognized on Forbes list of America's Best Large Employers and is a family-owned distributor of shipping, industrial, and packaging materials.

Requirements

• High school diploma or equivalent.
• Excellent problem-solving, listening and communication skills.
• Proficient in English to follow verbal and written instructions and safety policies.
• Bachelor’s degree (for Management Trainee).
• Strong track record of customer-focused service, teamwork and attention to detail (for Management Trainee).

Nice To Haves

• Bachelor's degree preferred (for Customer Service Representative).
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Prior leadership / management experience is a plus (for Management Trainee).

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.
• Master all aspects of customer service management through a comprehensive hands-on training program (for Management Trainee).
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback (for Management Trainee).
• Review department procedures and standards to identify areas for improvement (for Management Trainee).

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match that starts day one
• Multiple bonus programs
• Paid holidays
• Generous paid time off
• Tuition Assistance Program that covers professional continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED