Delivery Driver

Aston Carter • Town of Cicero, NY

3d • $18 - $22 • Onsite

About The Position

The Customer Service Representative, also described as an STC Advocate, represents a fully online car-buying and selling experience during in-person appointments with customers selling their vehicles. The role involves driving a company-owned vehicle to customer homes, inspecting vehicles, guiding customers through digital paperwork, and coordinating towing pickups while providing a friendly, efficient, customer-focused experience.

The position is based onsite in Cicero, New York, and combines office time with substantial driving and outdoor work. It is a contract-to-hire role. Work hours may vary by location, and rotating weekend work is expected in certain roles. The listed pay range is $18.00–$22.00 per hour. Direct-employee benefits are described separately from benefits that may be available to eligible temporary workers.

Requirements

• At least one year of customer-facing experience and a demonstrated passion for creating memorable customer experiences.
• Strong customer-service orientation and ability to build rapport and put customers at ease.
• Valid driver’s license and a clean driving record for the past five years; commitment to safe driving practices.
• Minimum age of 21.
• High school diploma or equivalent.
• Ability to read, write, speak, and understand English clearly and effectively.
• Excellent in-person and digital communication skills, including explaining offerings clearly and consistently.
• Strong attention to detail when completing paperwork and entering information into customer tracking systems.
• Goal-oriented, enthusiastic, self-motivated approach and ability to meet deadlines.
• Ability to work effectively as a team member.
• Sense of urgency and problem-solving ability.
• Ability to walk, stand, and sustain physical activity for more than eight hours.
• Ability to drive frequently, with excellent visual acuity and manual dexterity; reasonable accommodations may be available for individuals with disabilities.
• Clean motor vehicle record that meets company expectations.
• Interest in working hard and adapting to a challenging, fast-paced environment.

Nice To Haves

• Sense of humor and genuine passion for delivering outstanding customer experiences.
• Comfort using tablets or mobile devices such as an iPad for digital paperwork and capturing customer information.
• Experience in retail sales, clerical work, or similar customer-service environments.
• Ability to maintain accurate records and follow established processes.
• Ability to handle multiple tasks and assignments in a fast-paced setting.
• Open availability for varied working hours, including rotating weekends.
• Interest in progressing into a vehicle hauler role for long-term growth in temp-to-hire positions.
• Willingness to take on new assignments and adapt to changing training and operational needs.
• Motivation to grow within the organization, with potential pathways into training or supervisory roles.

Responsibilities

• Deliver a positive customer experience and represent the company as a brand ambassador during in-person interactions.
• Drive a company-owned vehicle safely to customer appointments at customers’ homes.
• Greet customers, review and visually inspect vehicles they are selling, and explain the process.
• Guide customers through required digital paperwork on an iPad or other digital device, ensuring accuracy and completeness.
• Enter and maintain detailed notes in the customer tracking system.
• Coordinate towing services to pick up vehicles after appointments.
• Prioritize safe driving and maintain a clean driving record in accordance with company policies.
• Assist team members with tasks as needed.
• Communicate customer offerings and service details clearly and consistently.
• Manage time to meet appointments, daily goals, and deadlines.
• Walk, stand, and sustain physical activity for extended periods during shifts.
• Adapt to fast-paced conditions, variable training schedules, and changing operational needs.
• Represent the company’s no-pressure, no-haggle, customer-centric culture and focus on customer satisfaction and trust.

Benefits

• For eligible direct employees: comprehensive health, vision, and dental coverage.
• Pet leave to bond with a new puppy.
• Performance-based bonuses.
• Potential advancement into training or supervisory roles.
• Benefits that may be available to eligible temporary workers include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance for employees and dependents; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation, or sick leave.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED