Customer Service Rep(02802) - 305 W. Beaufort St.

Domino's Franchise•Normal, IL
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 305 W. Beaufort St. location in Normal, United States. This customer-facing role helps ensure customers have a positive experience with every interaction. The representative takes and prepares orders, processes payments, provides customer support, and helps keep the store clean and operating smoothly.

Requirements

  • Strong communication skills and the ability to interact professionally with customers and team members.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for cash handling and order processing.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Positive attitude and friendly demeanor.
  • Ability to work efficiently in a fast-paced environment.
  • Team-oriented approach and willingness to assist colleagues.
  • Attention to detail and commitment to cleanliness and food safety standards.

Nice To Haves

  • Previous customer service experience is preferred but not required.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions accurately.
  • Provide exceptional customer service by responding to inquiries and resolving issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to support smooth operations during busy periods.
  • Assist with cleaning tasks to uphold store cleanliness standards.
  • Handle and lift items weighing up to 25 lbs. as needed.
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