Customer Service Representative

U-Haul•O Fallon, IL

1d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals to join our team as Customer Service Representatives. In this role, you will be the face of U-Haul, providing exceptional service to customers, ensuring they receive the assistance they need for their journeys. Your responsibilities will include inspecting and maintaining equipment, using technology to dispatch and return equipment, and educating customers on our products and services. This position offers on-the-job training and a fast hiring and payment process. You can start today and get paid today, with opportunities for two paid hands-on working interviews. We also offer hiring and certification bonuses.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.